Privacy Policy

Last Updated: September 15, 2025

At BugsDrop, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your data when you visit our website, use our services, or make purchases through our online store. By using our website, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide

Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card or other payment details (processed securely by our payment gateway; not stored on our servers).
Account Information: Login credentials and preferences if you create an account.
Customer Support Information: Details you provide when contacting us for support.

b. Automatically Collected Information

Usage Data: Pages visited, time spent on the site, clicks, and browsing behavior.
Device Information: IP address, browser type, operating system, and device type.
Cookies & Tracking Technologies:
- Google Analytics – anonymized traffic and behavior data.
- WooCommerce Cookies – manage cart, login, and checkout functionality.

c. Information from Third Parties

Social media platforms when you interact with us there.
Marketing partners or service providers that assist with operations.

2. How We Use Your Information

We use collected information to:

Process and fulfill orders.
Communicate about orders, accounts, and support requests.
Improve our website, products, and services.
Send newsletters or promotional messages (with consent).
Personalize your browsing experience.
Prevent fraud and secure our website.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share information with:

Service Providers: WordPress, WooCommerce, payment processors, analytics providers, email platforms.
Legal Authorities: When required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or sale.

4. Cookies & Tracking Technologies

We use cookies to improve your browsing experience.

Essential Cookies: Required for site functionality.
Analytics Cookies: Track anonymous usage (Google Analytics).
Marketing Cookies: Deliver personalized ads or promotions.

You can control cookies through your browser settings or by using our cookie consent tool.

5. Your Privacy Choices

Depending on your location, you may have rights to:

Access your personal data.
Correct inaccurate or incomplete data.
Delete your information.
Opt Out of marketing or analytics tracking.
Request Data Portability in a machine-readable format.

To exercise these rights, contact us at privacy@bugsdrop.com.

6. Data Security

We use reasonable technical and organizational measures to protect your information, including:

SSL encryption on our website.
Secure payment processing through trusted gateways.

While we take precautions, no system is 100% secure.

7. Data Retention

We keep your data only as long as necessary:

Order Information: Retained for legal and tax compliance.
Account Information: Retained until you request deletion or your account becomes inactive.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

9. International Data Transfers

If you are outside the U.S., your data may be transferred to and processed in the United States or other locations where our service providers operate, in compliance with applicable data laws.

10. Children’s Privacy

Our website is not intended for children under 13 (or 16 in some regions). We do not knowingly collect personal data from children.

11. Policy Updates

We may update this policy from time to time. Significant changes will be posted on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

BugsDropEmail: support@bugsdrop.comPhone: 480-750-9679Address: 67 S Higley Rd. Ste 103-488, Gilbert, AZ 85296